BITCO’s 24/7 claims management allows us to bring the benefit of timeliness to policyholders and claimants alike. BITCO provides you with multiple ways to report claims to ensure that your claim is given the personal attention it deserves.
| Phone | Fax | Email | Use the BITCO Claims Offices Locator on this page for your Claims Office reporting info. |
| Online | Complete and submit a First Report of Claim Form by clicking here . |
If your claim requires an IMMEDIATE RESPONSE, use the BITCO Claims Offices Locator for your Claims Office After Hours/Emergency Phone Number .
| Phone | 800.406.2137 |
| Fax | 800.748.6159 |
| Refer to your BITCO Construction Group Welcome Kit for reporting email address. | |
| Online | www.risxfacs.com |
| Phone | Refer to your BITCO Construction Group Welcome Kit for reporting phone number. |
| Fax | 800.748.6159 |
| Refer to your BITCO Construction Group Welcome Kit for reporting email address. | |
| Online | www.risxfacs.com |
Include your Client VDN and Subcontractor ID (if applicable) when reporting a claim via Fax or Email.
Submitting Medical Bills and/or Reports for BITCO Construction Group (BCG) Claims
Submit medical bills and accompanying medical reports to our TPA, Gallagher Bassett, to one of the two addresses below:
| CA Providers | All Other States |
| Gallagher Bassett Services, Inc. PO Box 2840 Clinton, IA 52733-2840 | Gallagher Bassett Services, Inc. PO Box 2831 Clinton, IA 52733-2831 |
Accidents happen. When they do, BITCO is there to provide you with personal, local claims service.
We believe good claims service begins with prompt reporting of potential claims. If you think there is the possibility of a claim, by providing information early, it allows our claims representatives to better impact outcomes. BITCO claims representatives are accessible to you day and night -- especially in emergency situations
Through our tight network of local offices, we make sure our trained claims representatives are accessible to you.
Having dedicated locations near your business means we expedite contact with you and claimants, we’re there to assist with communication during the life of your claim, and we can accelerate your claim resolution.
Our common goal is to reduce the cost of losses to your business.
BITCO employs claims representatives who have experience in the specialties we have chosen to serve, and who can work with you to reduce claims and the resulting losses that can impact your bottom line.
To combat insurance fraud, BITCO accesses and reports claim data to a comprehensive national fraud database and uses this information to help deter fraudulent claims.
Because your claims representatives work in local offices close to you, they can provide prompt, professional service personally. From prompt reporting of claims to efficient methods for guiding your claim through the resolution process, you’ll see their personal touch positively impact the outcome of your claim.
BITCO assists you in educating your employees about Workers’ Compensation before a work-related injury occurs. We provide helpful assets -- like our Developing a Partnership brochure -- to explain the role of the employee, employer and insurance company in a Workers’ Compensation claim, and stress the importance of working together during the healing process.
If a claim were to occur, our claims representatives assist you by filing all required Workers’ Compensation reports with state agencies.
We also realize that reducing the cost of Workers’ Compensation claims involves helping employees return to productive employment as soon as possible. BITCO's Managed Care Initiatives work to control loss costs through our:
Looking for claims services that work hard for you and your business? Contact BITCO today.
