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How Can I Pay My Bill, View Invoices, or Set Up Auto Pay Online?

Discover how you can log into the Billing web portal to view your account's billing information online.

Updated at August 15th, 2024

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Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request. We’ll reach back to you via email as soon as possible.

Table of Contents

Access the Billing Portal

To view your SpectrumVoIP bill, make payments, or set up auto pay, you can log into and use our Billing web portal.

Note: If you need assistance setting up an account or getting logged into the Billing web portal, please reach out to our Billing Team by emailing billing@spectrumvoip.com or calling (972) 312-0388 and selecting option 3.

Invoices

Invoices are sent out approximately on the 15th of every month. The invoice will then be due on the first of the following month.

The first invoice you receive will include multiple months as SpectrumVoIP bills in advance. Typically, the first bill will include the month in progress and the following month.

Service Contract

Your service contract typically will have two components:

1. The Equipment Package:

Billed by a Third-Party leasing company, this includes any physical equipment you receive.

2. The VoIP Service Package:

Billed by SpectrumVoIP, this is the actual service bill, including your Phone Lines, Number(s), and unlimited long distance calling in the Continental United States. This bill begins when your numbers become active with SpectrumVoIP.

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